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UNSW Business School

Advanced Management for EAs - Step I

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Manage, communicate and influence across the business.

Discover, hone and strengthen the managerial and people skills that make you an essential player in your team and organisation. With a strong focus on self-awareness, influence, negotiation and dealing with pressure, you’ll emerge with the strategic outlook to step up as a manager in your own right.

What you'll learn

Harnessing proven techniques from our globally-recognised MBA program, this course will enable you to:

  • Better understand and leverage personality preferences
  • Identify and work with sources of power
  • Navigate complex political situations and power dynamics
  • Communicate with confidence and authenticity
  • Manage stress and enhance your work/life balance

How you’ll learn

Working with a cohort of experienced executive assistants from a broad range of industries, you will take part in interactive learning activities, peer discussion and hands-on sessions, culminating in the creation of a personal action plan to transfer your skills into the workplace and accelerate your career.


  • Techniques to better manage yourself and others
  • Personality preferences and their implications
  • Sources of power and influencing strategies
  • Communication techniques and the confidence to be assertive
  • Personal resilience


Wendy is a registered psychologist, management consultant and executive coach, and has facilitated on the MBA (Executive) since 1999. She has written a number of modules used on the program in the areas of leadership, coaching, ethics and diversity. Her facilitation expertise has been widely rec...

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