Achieving Operational Excellence (Municipal Leadership)

Schulich Executive Learning Centre

How long?

  • 5 days
  • in person

What are the topics?

Schulich Executive Learning Centre

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Who should attend

This program will benefit managers at all levels in the municipal sector. Participants should have a minimum of three years of management experience. This program will also benefit provincial government officials who work with municipalities.

Participants can be:

  • CAO/City Manager
  • Chief Librarian
  • Police Chief
  • All Department Managers
  • Director
  • Chief Financial Officer
  • Fire Chief
  • Public Health Managers
  • Commissioner
  • Managers aspiring to lead

About the course

Align your role as a municipal manager with your organization's strategies for overall operational performance.

Leadership Agility and the Art of Strategic Thinking (2 days)

Leveraging the Proven Principles of Creative Thought, Conceive Of and Connect a Big Picture with the Realities Municipal Pressures

  • Understand the principles undergirding strategic thought
  • Appreciate the critical role of agile thinking in strategic agility, conception and design
  • Acquire tools for linking strategic designs with the realities of implementation

Political Acumen (1 day)

Cultivate your political acuity as we delve into techniques that will ultimately help meet the needs and expectations of elected officials and their political staff.

Key players and processes in systems of government

  • Formal and information decision-making processes
  • The role of influence in getting things done
  • Networking and the creation of strategic networks and alliances
  • Case studies in applied political acuity: stakeholder relations
  • Strategies and techniques for raising political acuity

Program Evaluation to Improve Performance (2 days)

Learn the tools and techniques of program evaluation to assess the effectiveness and efficiency of municipal services and discover ways to improve results and value for money.

  • Understand how to enhance performance measurement paradigms
  • Learn methods of performance analysis that assess relevance, effectiveness, efficiency and sustainability
  • Understand the practical connection between measurement data and strategic alignment

Experts

Mark Norman

For more than 25 years, I’ve helped organizations find their ways to build cultures of trust, inclusion and engagement. Working closely with leaders, we build the conditions for successful staff engagement and equip leaders and contributors with the thinking and behaviors that sustain vitality. ...

Gail Levitt

Biography Gail is one of Canada’s most experienced negotiators and professional instructors in the field of business negotiating and innovative negotiated solutions. She is a Harvard University trained specialist in both collaborative and competitive bargaining methods, and facilitates negotiatio...

Peter Constantinou

Peter is one of Canada’s leading practitioner-academics in the area of public policy and administration. He has worked as a senior civil servant, chief of staff to a cabinet minister, lobbyist and international consultant. As a professor in the School of Public Policy and Administration, his rese...

Linda Irvine

Linda Irvine has more than 30 years of leadership and education experience having occupied strategic management, education and executive health portfolios while working with a variety of organizations, governments, hospitals and universities.

John R. Allen

Biography John is one of the leading experts and specialists in performance measurement for public sector organizations. He has instructed thousands of public sector leaders on how to effectively develop and implement performance measurement in their organizations. John has more than 30 years’ ex...

JP Gedeon

Biography JP Gedeon is a nationally recognized, published expert in leadership, leadership psychology, corporate transformation and cultural change. Over the past 20 years, he has held executive level positions in the private, public, academic and association sectors, having developed many of the...

Richard Kercz

Richard Kercz is an applied psychology consultant, adviser, writer and personal development coach. He advises businesses, individuals, teams and executives on how to use psychology to succeed more consistently at work and life. He maintains both an in-person and email coaching service providing c...

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Achieving Operational Excellence (Municipal Leadership) at Schulich Executive Learning Centre

From  4150 CAD$3,140

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