Schulich Executive Learning Centre

Achieving Open Government Through Accountability, Transparency and Open Data

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About the course

Learn a systematic approach to achieving Open Government and implementing new transparency measures in your department.

Study the issues behind “Open Data”, and apply a systematic approach to evaluate your current policies, and implement new transparency measures in a timely and comprehensive fashion.

Presented in association with Institute of Public Administration of Canada (IPAC)

What you will learn

Study all the key issues surrounding Open Data, Transparency Reporting and develop an Open Government strategy that works for your department.

  • Understand best practices in open government, open information sharing and citizen input
  • Clarify what data should be made available and what data needs to be protected
  • Learn the steps to lead a successful open government project from start-to- finish
  • Learn cutting-edge practices in open government and evaluate mistakes being made by others
  • Effectively manage citizens ‘demands’ for access to information
  • Employ Communication strategies to keep your department at the forefront of transparency reporting
  • Develop political and strategic acumen to navigate with stakeholders
  • Get an introduction to top trends in open government, including civic tech, procurement reform, agile development, user-centred design, Artificial Intelligence and many more.

Course content details

Situating Open Government in your work

Introduction to Open Government and Open Data Strategies

  • Review of open government strategies in Canada
  • What is the role of open data in Open Government
  • Management-level implications
  • How does Open Government change across Federal, Provincial and Municipal governments?

Using Open Data to Improve Your Programs and Services

  • Strengthening your relationships with residents, civil society, and the media
  • What data should be open vs. protected

Key elements and challenges in an open government strategy

Accountability & Transparency Strategies for Open Government

  • Is there a “duty to openness” for public administrators
  • Review of successful cases
  • Challenges and solutions to opening public data

Risk Management & Open Data

  • Evaluating your transparency weaknesses
  • Balancing improved accountability while managing open data risks
  • Contingency planning to control data risk

Community Engagement and Communications

  • Engaging communities through open data and open government
  • Strategic approaches and technical elements
  • Integrated Service Delivery

Walking the Talk: Leading and Implementing ‘Open’

Assembling a Successful Open Government Plan

  • Elements of strategy and mapping your needs
  • Engaging stakeholders and key values
  • Managing open data challenges
  • Reaching out – the role of external stakeholders and civil society groups

From Plan to Action: Next Steps

  • Small steps to big plans: what’s next for your organization
  • Show don’t tell: how to really demonstrate a commitment to open government
  • How will you know it is working? Indicators and benchmarks to guide your work
  • Learning as you go: a review of available resources that will help you keep momentum

Who should attend

Perfect for departmental directors, managers and administrators at the federal, provincial and municipal levels.

Trust the experts

Bianca Wylie

Biography Bianca Wylie is head of the Open Data Institute Toronto and an Associate Expert at Open North. She has an extensive professional background in both community engagement and the technology sector. The Open Data Institute Toronto supports the use of open data in public policy, civic tech...


Pamela Robinson

Pamela Robinson (MCIP, RPP) is director and associate professor in the School of Urban and Regional Planning at Ryerson. She is also a registered professional planner. As part of the research team, Robinson's research and practice focus on urban sustainability issues with a particular...


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