Best executive courses in Marketing in United Kingdom

Oxford Management Centre

Beyond Customer Service – Service Quality and Excellence

The Internet has changed everything! It was not that long ago that that Customer Service was just another element within the Marketing Mix. Some customers were happy, some were not and in the Grand Scheme of things, it didn’t matter too much. Those days are gone forever. The internet, via...

Oxford Management Centre

Achieving Marketing Excellence in Service Organizations

Professional service organisations rely on reputation and word-of-mouth to win new business. Effective marketing enables them to build brand recognition, understanding, trust, leads and contracts. This specialised seminar looks at best practices globally, emerging tools like social media,...

ICTD International Centre for Training and Development

Principles of Marketing

Provides a general knowledge of marketing emphasizing marketing mix elements and target markets for consumer and industrial products, marketing strategies, customer behavior, market planning and promotion. Course Objectives Upon successful completion of Principles of Marketing...

Oxford Management Centre

Client Management Strategies for Retention & Growth

It has been estimated that it costs five times as much to get a new customer as it does to retain an existing one. The Internet has provided customers with a plethora of comparison and switch tools that make retaining these important, profitable customers, more difficult than ever...

Oxford Management Centre

Incident & Crisis Response Communication Skills

Crises and incidents may happen at any moment and will be without warning. To ensure that the business is able to function without disruptions, crisis and incident response management is fundamental to your business continuity plan (BCP). This highly-interactive 5-day course will provide an...

ICTD International Centre for Training and Development

Writing Workshop - Covering Writing for News Media, Writing Proposals and Reports for Management and Writing Profiles

What to expect This extended training format focuses intensively on a single set of competencies for five days. It is designed to develop practical and enduring expertise in one particular specialty. Expect to spend a lot of your week writing, not listening. You will also receive personal...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

Oxford Management Centre

Behavioural Finance - the Psychology of the Business Market

The performance of financial markets is directly related to the sentiments of market participants. Positive market sentiment leads to a strong market whilst negative market sentiment drives a bearish one — which can lead to a financial crisis. Traditional finance methods fail to incorporate these...

Oxford Management Centre

Business and Corporate Etiquette

Etiquette is about the rules of expected behaviour in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads...

Oxford Management Centre

Professional Recruitment Analyst – ILM® Endorsed

Recruitment and the selection process is one of the key management tools. The cost of making a mistake is often concealed, but its massive and avoidable do it right – that’s the theme for this international program. It’s not by chance that Intel, Google and Apple are all successful – they all...