Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Winning With People and Managing

This course will help the delegates to understand his role as manager and leader. It will also help establish clear objectives and standards of performance for the team. Course Objectives Managing your workload using effective prioritization and delegation techniques Maximizing your...

ICTD International Centre for Training and Development

Setting Priorities, Time Management & Stress Reduction

In an ever increasing pace of Life and Business, it becomes even more important to remove stress and operate with heightened sensory acuity. Firstly, most people deny that they are stressed or affected by internal or external factors. Secondly, the most important thing that you have is not...

ICTD International Centre for Training and Development

Recent Trends in Public Relations

This course will take you step-by-step through proven best approaches to PR planning and management. By following these steps, PR professionals will achieve results that can be measured and reported back to top management, and directly contribute to the organization’s success by enhancing...

ICTD International Centre for Training and Development

Process Excellence in Financial Services: Bringing Process Improvement to the Finance Function

The most progressive organizations have applied business process improvement and re-engineering techniques to transform their finance systems to be more efficient and to significantly reduce the cost of the finance function. But senior managers still expect the finance team to fulfill their...

ICTD International Centre for Training and Development

Techniques for Sales Forecasting

Few activities are as important to the success of a company as sales forecasting. The difference between adequate and excellent sales forecasting and planning can make a significant difference in a company’s competitiveness and market position. Yet for most companies, excellence in these core...

ICTD International Centre for Training and Development

Excellent Customer Service

In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service every time. In order to achieve this it is important to ask yourself some questions: Do you or your staff have the right skill sets to deliver...

ICTD International Centre for Training and Development

How to Achieve Better Customer Service

Whatever the organization, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organizations are accountable for their customers’ satisfaction. Whether the customer is external, and purchasing/receiving products or services, or internal,...

ICTD International Centre for Training and Development

Advanced Process Risk Assessment and Risk Management

Health, Safety and Environmental Management Systems are based on a proactive process for incidents prevention as well as reactive monitoring of performance. Risk assessment is required to be applied to all activities that impacts on health & Safety, production, asset, environment and the Company...

ICTD International Centre for Training and Development

Environmental Management System

This course provides an introduction to environmental management systems and their implementation. It provides best practice relating to assessing environmental impacts and performance monitoring, including energy consumption and waste, and examines the relevant cost savings which can be made the...

ICTD International Centre for Training and Development

Safe Work at Heights and Fall Protection