Best executive courses in Dubai (United Arab Emirates)

ICTD International Centre for Training and Development

Documents & Records Management Compliance

Managing documents, records and content can be difficult. How do you best capture, manage and store the documents and records in your organization? Does your approach meet compliance requirements, regulations and standards? What is the best way to manage emails, web pages and electronic documents...

ICTD International Centre for Training and Development

Business Writing for Administrative Professionals

This course will help administrative professionals develop their writing skills and learn how to write more effectively. They will discover how to structure effective emails and letters, and there will be a session on writing tasks such as writing agendas and minutes for meetings. Course...

ICTD International Centre for Training and Development

Performance Enhancement for Secretaries

Secretarial Skills courses are designed especially for Secretaries of all levels – Secretaries with little prior experience, Executive Secretaries, Personal Assistants, and top-level Management Secretaries. These programs have been designed to improve performance and maximize opportunities for...

ICTD International Centre for Training and Development

Assertiveness Skills & Dealing With Difficult Situations

Assertiveness is a communication skill in much the same way that 'negotiating', 'delegating', and other identifiable business skills are. It is a communication skill that enables people to be more confident and develop the appropriate interpersonal skills for dealing with people. The course...

ICTD International Centre for Training and Development

Excellence and Innovation in Administrative Processes Re-Engineering and Organizational Re-Building

Improving business processes is vital for organizations to thrive in today's relentlessly changing and globally competitive marketplace. One approach that emerged to adapt with the rapid change and dramatic improvement is Business Process Reengineering (BPR). This approach increases...

ICTD International Centre for Training and Development

Developing Your Emotional Intelligence

Emotional intelligence (EI) is vital to being an effective and high-performing member of any team. Business professionals who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness have a stand-out advantage in any organization. Course...

ICTD International Centre for Training and Development

Dealing Proactively to Workplace Stress

We hear a lot about stress, but what is it? Taber's Cyclopedic Medical Dictionary defines stress as "the result produced when a structure, system or organism is acted upon by forces that disrupt equilibrium or produce strain". In simpler terms, stress is the result of any emotional, physical,...

ICTD International Centre for Training and Development

Strategies and Policies of Replacement and the Composition Second Tier Administrative Leaders

This program is for people who are new to second tier, or who have not received formal second tier Management Skills training. It covers all the important challenges a supervisor will face in the workplace. Clear guidelines are given on each topic, together with comprehensive training materials...

ICTD International Centre for Training and Development

Active Listening Skills

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said.   Communication breaks down without effective listening skills which is why listening is usually the first place...

ICTD International Centre for Training and Development

Business Planning: Practical Strategies for Organizational Success

Business planning provides the means by which successful staff develop and implement strategies and action plans that achieve the goals and Course Outcomes of their enterprise. Effective business planning links the enterprise€™s internal capability with the opportunities and threats it faces in a...