Best executive courses in Malaysia

ICTD International Centre for Training and Development

Managing Relationships With Suppliers

ICTD International Centre for Training and Development

Analyzing the Supply Market

Supply market analysis involves the gathering of facts, data, observations and trends about the marketplace in which suppliers conduct business. Conducting a structured assessment of past and future developments to determine the potential impact on future sourcing decisions and identifying. In...

ICTD International Centre for Training and Development

Managing Your Supplier Base

This course is for those who want to understand and implement the essential tools of Purchasing and Procurement by understanding the crucial role of suppliers and maintaining strong relationships with them. Participants will learn how to evaluate procedures and make needed changes to methods to...

ICTD International Centre for Training and Development

Effective Purchasing, Tendering and Supplier Selection

A five-day intensive program, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants will learn how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving significant reductions in...

ICTD International Centre for Training and Development

Sales Management

This Sales Management course teaches participants the fundamentals of sales team management. Participants will learn how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance...

ICTD International Centre for Training and Development

Sales and Marketing Skills

ICTD International Centre for Training and Development

Basic Negotiation Skills

ICTD International Centre for Training and Development

Basic Retail Skills

ICTD International Centre for Training and Development

Dealing With Difficult Customers

The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with your organization – it all comes down to PEOPLE. The overall goal is to minimize that experience, so the customer mot only...

ICTD International Centre for Training and Development

Cost Saving Techniques in Negotiation