Best executive courses in Malaysia

ICTD International Centre for Training and Development

Retail and Supply Chain Management

Competitive pressure, especially the pressure on sales growth and profit margins, are encouraging companies of all types to pursue globalization through industry consolidation. The availability of information technology and data capabilities have made serving and sourcing from global markets...

ICTD International Centre for Training and Development

Sales Management

This Sales Management course teaches participants the fundamentals of sales team management. Participants will learn how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Strategic Negotiation

The ability to negotiate successfully is one of the most basic of the businessperson’s skill sets. Significant positive or negative impacts are made to every organizations bottom line from the results of the negotiations conducted by their employees with outside firms. It is therefore essential...

ICTD International Centre for Training and Development

Product, Packaging and Branding Strategies

ICTD International Centre for Training and Development

Sales and Marketing Skills

ICTD International Centre for Training and Development

Team Negotiation

Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even shake up the industry. There have been questions about which division is reporting to whom, and even within senior management...

ICTD International Centre for Training and Development

Basic Negotiation Skills

ICTD International Centre for Training and Development

Basic Retail Skills

ICTD International Centre for Training and Development

Dealing With Difficult Customers

The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with your organization – it all comes down to PEOPLE. The overall goal is to minimize that experience, so the customer mot only...